Please visit our Frequently Asked Questions page for quick fixes, account and billing information, and more. We've strived to answer as many of your questions as possible!
For our shipping and returns policy, visit our Shipping & Returns page then email us at firstname.lastname@example.org
Why don't we have a customer service number?
We’d like to be as accessible as possible, and online support translates best for our web-based shop! Online, our customer care team is able to efficiently troubleshoot and link to account resources or further information so you can get the absolute best assistance possible. Please allow 24-48 hours for our team to get back to you.
Want to partner with us? If you are interested in hey koneko selling your product please e-mail us at email@example.com
Want to write about us? If you are seeking to connect with us about press, ads, interviews or more, please contact us at firstname.lastname@example.org
If you are a blogger seeking to partner with us please email for more information at email@example.com